FAQ

What is tiramisu?
Tiramisu is a popular Italian dessert known for its rich and indulgent flavor. The name "tiramisu" translates to "pick me up" or "lift me up" in Italian, which is fitting given its delightful and energizing taste. The dessert is made with layers of espresso-soaked ladyfingers (savoiardi) and a creamy mixture of mascarpone cheese, eggs and sugar. It is often finished with grated dark chocolate for added richness.

The traditional preparation involves dipping the ladyfingers in espresso and alcohol, creating a moist and flavorful base. The mascarpone mixture is then layered over the soaked ladyfingers, finished with dark chocolate shavings, creating a luscious and satisfying dessert.

Tiramisu has become a classic dessert not only in Italy but worldwide, loved for its rich flavour and perfect balance of sweetness. It's commonly served chilled, allowing the flavors to meld together, resulting in a delightful and satisfying treat.
What flavours of tiramisu do you offer?
Currently, Tiramiassu offers the classic and traditional tiramisu. However, we're excited to share that we have plans to expand our selection in the future! We welcome your suggestions for the next flavor you'd like to see. Your feedback is important to us, and we look forward to introducing new and delicious variations based on your preferences. Feel free to send us your flavor ideas; we'd love to hear from you!
Do you offer any gluten-free or vegan options?
Tiramiassu understands the importance of catering to various dietary needs. We do offer special order gluten-free options, as we have firsthand experience with the dietary requirements of family members with Celiac disease. Unfortunately, at this time, we do not have a vegan option available. If you have specific dietary concerns or requirements, feel free to reach out, and we'll do our best to accommodate your needs.
What ingredients do you use in your tiramisu?
We take pride in using high-quality, fresh ingredients to craft our Tiramiassu. Some of the key ingredients include mascarpone cheese, eggs, sugar, ladyfingers, dark chocolate and espresso. It's important to note that our standard tiramisu is not gluten-free, dairy-free, or vegan. However, we do understand the importance of accommodating various dietary needs, and we can create a special order for gluten-free tiramisu upon request. If you have specific dietary requirements or preferences, please feel free to contact us, and we'll be happy to assist with your special order.
How should I store tiramisu?
For optimal freshness and flavor, Tiramiassu should always be refrigerated until the time of serving. We recommend storing it in the refrigerator to maintain its delightful texture and delicious taste. If you have any specific questions about storage or serving recommendations, feel free to reach out to us.
How long can I enjoy my tiramisu?
To savor the best taste and freshness, we recommend enjoying our Tiramiassu within 7 days of purchase. Tiramisu is at its peak flavor and texture during this period. We take pride in delivering a delightful experience, and consuming your tiramisu within the suggested timeframe ensures an optimal treat.
How do I place an order?
Placing an order with us is easy! You can conveniently place your order online through our website. If you have special requirements or need a custom order, please complete our Contact Us form, and we will make every effort to get back to you within 24-48 hours. We're here to assist you and ensure your Tiramiassu experience is tailored to your preferences.
What sizes do you offer, and how many servings are in each?
We cater to various occasions and party sizes! Our offerings include individual servings for a personal treat, as well as trays of tiramisu suitable for larger gatherings. Whether you're savoring a moment alone or celebrating with a group, we have the perfect size to complement your occasion.
What is the lead time for placing an order?
Tiramiassu's standard lead time for orders is 48-72 hours. However, for larger orders, particularly for events, the lead time may extend up to 5 business days. We want to ensure that each tiramisu is freshly prepared to meet our high standards. If you are planning a significant order for a special event, please don't hesitate to contact us. We'll be happy to confirm our availability and discuss the lead time for your specific requirements.
Do you offer delivery, and what is the delivery area?
Yes, we offer delivery services! Orders over $80 qualify for delivery. The delivery costs are $25 for York Region and $35 for Toronto. If you are located outside of these areas, please contact us, and we will provide you with the applicable delivery costs for your specific location. We want to make enjoying our tiramisu as convenient as possible for you!
Can I pick up my order?
Absolutely! You can pick up your Tiramiassu order at our location in Newmarket, Ontario. We understand that some customers prefer the convenience of picking up their orders, and we look forward to serving you at our designated location. If you have any specific questions or need further assistance regarding the pickup process, feel free to reach out to us.
What is your cancellation and refund policy?
Due to the use of high-quality and fresh ingredients in our Tiramiassu, we regret to inform you that we cannot accept cancellations or offer refunds once an order has been placed. We are committed to delivering the best quality product, and the use of fresh ingredients is integral to that commitment.
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Are gift cards available?
Yes, we offer digital gift cards for your convenience. If you're looking for a thoughtful and delicious gift for someone special, our gift cards make the perfect choice. You can purchase digital gift cards through our website, and they can be easily redeemed for any of our tiramisu offerings. It's a delightful way to share the love of Tiramiassu!
Do you cater events or special occasions?
Absolutely! We specialize in catering for special events and occasions. Whether it's a birthday celebration, wedding, or any other special gathering, we would be delighted to be part of your event. Please contact us to discuss your specific requirements, and we look forward to bringing your tiramisu vision to life and making your special occasion even more memorable.
Can I customize my order?
While we aim to preserve the authenticity of our original homemade recipe, we understand the importance of personal touches. For our classic tiramisu, we maintain the integrity of the recipe and do not make alterations outside of dietary restrictions. However, if you're looking to add a personal touch, we offer the option to personalize your Tiramiassu cake by adding a cake topper or having a message written in icing on our Tortas di Tiramiassu. It's a wonderful way to make your order uniquely yours while honoring the cherished tradition of our Nonna's recipe.
How far in advance should I order for a special occasion?
We recommend placing your order as soon as possible for special occasions. The sooner, the better! We understand that sometimes events can sneak up on you, and we will do our best to accommodate last-minute orders if we can. However, to ensure availability and avoid disappointment, it's always advisable to order well in advance. This way, we can make sure to prepare and deliver the perfect tiramisu for your special occasion.